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Privacy Policy

Privacy & Info System Security Notice

Digital Saints Solutions

Effective Date: December 28, 2025

1. Introduction

Digital Saints Solutions ("Company," "we," "us," or "our") is a Florida-based web design, development, and digital marketing agency. We are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, engage our services, or otherwise interact with us.

By accessing our services or providing us with your personal information, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not access our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to: your name and contact information (email address, phone number, mailing address); business name and business contact details; billing and payment information; login credentials for accounts we create or manage on your behalf; content you provide for website development, including text, images, and media files; and communications you send to us via email, phone, or contact forms.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including: IP address and geographic location; browser type, version, and operating system; referring URLs and pages visited; date and time of access; device identifiers; and cookies and similar tracking technologies.

2.3 Information from Third Parties

We may receive information about you from third parties, including business partners, marketing partners, analytics providers, and publicly available sources.

3. How We Use Your Information

We use the information we collect for the following purposes: to provide, maintain, and improve our web design, development, and digital marketing services; to process transactions and send related information including purchase confirmations and invoices; to communicate with you about projects, services, promotions, and events; to respond to your inquiries, comments, and requests; to manage domain registrations, hosting services, and other technical services on your behalf; to administer and maintain websites we develop or manage for you; to monitor and analyze usage trends and preferences; to detect, prevent, and address technical issues, fraud, and security concerns; to comply with applicable laws, regulations, and legal processes; and to enforce our terms of service and other agreements.

4. Disclosure of Your Information

We may share your information in the following circumstances:

Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as web hosting, payment processing, email delivery, analytics, and customer service.

Business Transfers: If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Protection of Rights: We may disclose your information to protect the rights, property, or safety of Digital Saints Solutions, our clients, or others.

With Your Consent: We may share your information for any other purpose with your consent.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve our website and your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We may use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted). We use these technologies for authentication, preferences, analytics, and advertising purposes.

6. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. These measures include encryption, secure servers, access controls, and regular security assessments. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period, except when this data is used to strengthen security or improve functionality, or when we are legally obligated to retain this data for longer periods.

8. Your Privacy Rights

8.1 General Rights

Depending on your location and applicable laws, you may have the right to: access the personal information we hold about you; request correction of inaccurate personal information; request deletion of your personal information; object to or restrict certain processing of your information; request portability of your personal information; and withdraw consent where processing is based on consent.

8.2 California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, use, and disclose; the right to request deletion of your personal information; the right to correct inaccurate personal information; the right to opt out of the sale or sharing of personal information; and the right to limit use and disclosure of sensitive personal information. We do not sell personal information as defined under the CCPA/CPRA. To exercise these rights, please contact us using the information provided below.

8.3 Florida Residents

Florida residents may have rights under the Florida Digital Bill of Rights, effective July 1, 2024, including the right to access, correct, and delete personal data, as well as the right to opt out of targeted advertising and the sale of personal data. To exercise these rights, please contact us using the information provided below.

9. Third-Party Links and Services

Our website and services may contain links to third-party websites, services, or applications that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers. If you believe we might have any information from or about a child under 18, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our data practices, please contact us:

Digital Saints Solutions

Email: [Your Email Address]

Phone: [Your Phone Number]

Address: [Your Business Address]

Florida, United States

For privacy-related inquiries, please include "Privacy Request" in the subject line of your email to ensure prompt handling of your request.

Terms & Conditions

General Privacy Disclosure

PRIVACY POLICY

Effective Date: December 22 2025

Last Updated: December 22 2025

1. INTRODUCTION

This Privacy Policy describes how Digital Saints Solutions ("Company," "we," "us," or "our") collects, uses, discloses, and protects information in connection with our web design, web development, digital marketing, content creation, and graphic design services (collectively, the "Services"). This Policy applies to information collected through our website, communications, and in the course of providing Services to our clients.

We are committed to protecting the privacy and security of personal information entrusted to us. This Policy complies with applicable federal laws, including the Federal Trade Commission Act, and Florida state laws, including the Florida Information Protection Act of 2014 (Florida Statutes § 501.171).

2. INFORMATION WE COLLECT

2.1 Client Information

In the course of providing our Services, we collect and process the following types of information:

Directly Provided Information: Contact details (name, business name, email address, phone number, mailing address), billing and payment information, login credentials for platforms and services we manage on your behalf, business information necessary to provide Services, and communications between you and our Company.

Client Data: Information you provide or authorize us to access for the purpose of providing Services, including website content, marketing materials, customer lists, analytics data, social media account information, and other business-related data necessary to perform our contracted Services.

2.2 End-User Information

When we provide Services that involve websites, applications, or marketing campaigns for our clients, we may collect or process information about end-users (your customers or website visitors) on behalf of our clients. This may include website usage data, form submissions, email engagement metrics, and other data collected through digital properties we manage. When processing such information, we act as a service provider on behalf of our clients.

2.3 Automatically Collected Information

We may automatically collect certain technical information when you visit our website, including IP addresses, browser type and version, device identifiers, pages visited and time spent, referring website addresses, and general location information.

3. HOW WE USE INFORMATION

We use collected information for the following purposes:

Service Delivery: To provide, maintain, and improve our web design, development, marketing, content creation, and graphic design Services; to communicate with clients regarding projects, deliverables, and service-related matters; to manage client accounts and billing; and to provide technical support.

Business Operations: To analyze and improve our Services; to develop new services and features; to prevent fraud and enhance security; to comply with legal obligations and respond to lawful requests; and to protect our rights, property, and safety, and that of our clients and others.

Marketing: With consent where required by law, to send promotional communications about our Services, industry insights, and company updates. You may opt out of marketing communications at any time.

4. USE OF SUBCONTRACTORS

4.1 Engagement of Subcontractors

Digital Saints Solutions may engage qualified subcontractors, independent contractors, and specialized service providers (collectively, "Subcontractors") to assist in delivering certain aspects of our Services. Subcontractors may be engaged for specialized tasks including but not limited to web development, graphic design, content creation, technical implementation, quality assurance, or other services that contribute to the completion of client projects.

4.2 Subcontractor Access to Information

Subcontractors working under Digital Saints Solutions may require access to client information and data solely to the extent necessary to perform their assigned functions and fulfill service obligations. Such access is strictly limited based on the principle of least privilege and the specific requirements of each project.

4.3 Subcontractor Obligations and Safeguards

All Subcontractors engaged by Digital Saints Solutions are subject to stringent contractual obligations designed to protect client information:

Written Agreements: All Subcontractors must execute comprehensive written agreements prior to gaining access to any client information. These agreements include:
Strict confidentiality and non-disclosure provisions prohibiting unauthorized use or disclosure of client information
Security requirements mandating implementation of appropriate administrative, technical, and physical safeguards equivalent to those maintained by Digital Saints Solutions
Data use limitations restricting Subcontractors to using client information solely for the purposes specified by Digital Saints Solutions and prohibiting use for any independent purposes
Data retention and destruction requirements mandating secure deletion of client information upon completion of services or termination of the agreement
Compliance obligations requiring adherence to all applicable federal and state privacy and security laws
Audit rights allowing Digital Saints Solutions to verify compliance with contractual obligations
Breach notification requirements mandating immediate notification to Digital Saints Solutions of any suspected or actual security incidents

Vetting Process: Subcontractors undergo a rigorous vetting process prior to engagement, including:

Review of technical capabilities and security practices

Verification of relevant credentials, certifications, and experience
Background checks where permitted by law and appropriate to the nature of services
Assessment of data protection and privacy compliance measures
Evaluation of insurance coverage and financial stability
Ongoing Oversight: Digital Saints Solutions maintains ongoing oversight of Subcontractor performance and compliance through:
Regular monitoring of Subcontractor activities and access to client information
Periodic reviews of security practices and compliance with contractual obligations
Quality assurance assessments of work product
Immediate investigation and remediation of any suspected violations
Limitation of Authority: Subcontractors have no independent authority to make commitments on behalf of Digital Saints Solutions or our clients.

All Subcontractor work is performed under the direct supervision and control of Digital Saints Solutions, and we remain fully responsible for Services delivered to clients regardless of Subcontractor involvement.

We are committed to providing our clients with quality in all areas of service and use all feedback received by agents and clients to enhance our clients's experience with us.

4.4 Client Notification and Consent

By engaging Digital Saints Solutions for Services, you acknowledge and consent to our use of qualified Subcontractors as described in this Policy. If you wish to restrict or prohibit the use of Subcontractors for your specific project, you must notify us in writing prior to contract execution, and we will work with you to determine if such restrictions can be accommodated.

4.5 Responsibility and Liability

Digital Saints Solutions remains fully responsible and liable for all Services provided to clients, including work performed by Subcontractors. We do not delegate or diminish our obligations to clients through the use of Subcontractors. Any acts or omissions of Subcontractors in connection with Services provided to you shall be deemed acts or omissions of Digital Saints Solutions.

5. DATA SECURITY PRACTICES

We implement comprehensive administrative, technical, and physical security measures to protect information from unauthorized access, disclosure, alteration, and destruction.

5.1 Off-Site Secure Storage

Client data and sensitive information are stored in secure off-site locations utilizing:

Encrypted Storage: All client data is encrypted both in transit (using TLS 1.2 or higher) and at rest (using AES-256 or equivalent encryption standards). Payment processing methods may involve enhanced encryption measures
Access Controls: Strict access controls limit data access to authorized personnel and vetted Subcontractors only, based on role-based permissions and the principle of least privilege. Multi-factor authentication is required for access to systems containing client data.
Secure Facilities: Our off-site storage facilities employ physical security measures including controlled access, surveillance systems, and environmental controls to protect against unauthorized physical access, natural disasters, and equipment failure.
Regular Security Audits: We conduct regular security assessments, vulnerability scans, and penetration testing to identify and address potential security risks.
Data Backup and Recovery: Regular automated backups are performed and stored in geographically separate locations to ensure business continuity and data recovery capabilities.
Secure Disposal: When data is no longer needed, we employ secure deletion methods including cryptographic erasure and physical destruction of storage media where applicable. Subcontractors are contractually required to follow identical secure disposal procedures.
When necessary, agents may be required to acquire and maintain hardware, software, and enhanced credentials to provide our clients with a more secure service environment. In the event a client requires such investment, the client must comply with the necessary requirements and may not be able to take advantage of other services governed under this privacy policy.

5.2 Personnel Security

All employees, contractors, and Subcontractors with access to client data undergo background checks where permitted by law, sign confidentiality agreements, and receive regular training on data security, privacy practices, and incident response procedures. Subcontractors must provide evidence of equivalent training for their personnel who may access client information.

5.3 Vendor Management

Third-party service providers (distinct from Subcontractors providing direct Services) who may access client data are carefully vetted and required to maintain security standards consistent with this Policy and applicable laws. We enter into written agreements requiring these providers to protect information and use it only for specified purposes.

We do not sell, rent, or trade personal information. We may share information in the following circumstances:

Subcontractors: With qualified Subcontractors engaged to assist in providing Services, subject to the obligations and safeguards described in Section 4 of this Policy.

Service Providers: With trusted third-party vendors who assist in providing our Services (such as hosting providers, payment processors, or software platforms), under strict confidentiality obligations and only to the extent necessary to perform their functions.

Client Authorization: When you explicitly authorize or instruct us to share information with specific third parties as part of our Services.

Legal Requirements: When required by law, court order, subpoena, or other legal process; to protect our legal rights, investigate fraud, or respond to government requests; or to protect the safety and security of our clients, employees, or the public.

Business Transfers: In connection with a merger, acquisition, sale of assets, or bankruptcy, provided the receiving party agrees to treat information in accordance with this Policy.

7. DATA RETENTION

We retain client information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the nature of the information and applicable legal requirements.

Project-related data is typically retained for the duration of our client relationship and for a reasonable period thereafter to address potential issues, comply with legal obligations, or as specified in our service agreements. Upon expiration of the retention period, data is securely deleted or anonymized unless longer retention is required by law or necessary for legitimate business purposes.

All Subcontractors are contractually required to delete or return client information immediately upon completion of their assigned services or upon request by Digital Saints Solutions, and to certify such deletion in writing.

8. YOUR RIGHTS AND CHOICES

8.1 Access and Portability

You have the right to request access to the personal information we hold about you. Upon verified request, we will provide you with a copy of your personal information in a commonly used, machine-readable format where technically feasible.

8.2 Correction and Update

You may request correction of inaccurate or incomplete personal information. We will make reasonable efforts to update or correct information in our active databases and, where applicable, in our backup systems during their normal update cycles.

8.3 Deletion

You have the right to request deletion of your personal information, subject to certain exceptions. We will honor deletion requests except where retention is necessary to:

Complete transactions or provide Services you have requested

Comply with legal obligations, including tax and accounting requirements

Detect and prevent fraud or security incidents

Exercise or defend legal claims

Fulfill other purposes permitted or required by law

Following a verified deletion request, we will delete information from our active systems and instruct our service providers and Subcontractors to do the same. Information in backup systems will be deleted during normal deletion cycles. Please note that complete deletion may take up to 90 days to fully process across all systems, including those maintained by Subcontractors.

8.4 Marketing Opt-Out

You may opt out of receiving promotional communications by following the unsubscribe instructions in those communications or by contacting us using the information below. Please note that even if you opt out of marketing communications, we may still send service-related messages necessary for the administration of your account and our Services.

8.5 How to Exercise Your Rights

To exercise any of these rights, please submit a written request to:

Digital Saints Solutions

Attn: Privacy Officer

[Street Address]

[City, State ZIP Code]

Email: privacy@digitalsaintssolutions.com

Phone: [Your Phone Number]

Verification Process: To protect your privacy and security, we will verify your identity before processing requests. We may request additional information to confirm your identity, such as recent transaction details or account information. Authorized agents may submit requests on your behalf with proper documentation of authorization.

Response Time: We will respond to verified requests within thirty (30) days of receipt, or as otherwise required by applicable law. If we require additional time (up to 90 days total), we will inform you of the reason and extension period.

No Fee: We do not charge a fee to process or respond to your verifiable requests unless they are excessive, repetitive, or manifestly unfounded. If we determine that a request warrants a fee, we will explain why and provide a cost estimate before completing your request.

9. CHILDREN'S PRIVACY

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete such information promptly. If you believe we have collected information from a child, please contact us immediately.

10. THIRD-PARTY LINKS AND SERVICES

Our website and Services may contain links to third-party websites, applications, or services that are not operated or controlled by us. This Privacy Policy does not apply to such third-party services. We encourage you to review the privacy policies of any third-party services you access through our Services.

11. DATA BREACH NOTIFICATION

In accordance with the Florida Information Protection Act (Florida Statutes § 501.171) and other applicable laws, we maintain an incident response plan to address potential data breaches. In the event of a security breach involving personal information, we will:

Conduct a prompt investigation to determine the scope and impact of the breach

Take immediate steps to contain and remediate the breach

Notify affected individuals without unreasonable delay and in accordance with applicable law

Notify appropriate regulatory authorities as required by law

Provide information about the breach, the types of information involved, steps taken to address the breach, and recommendations for protective measures

Subcontractors are contractually required to immediately notify Digital Saints Solutions of any suspected or actual security incidents, and we maintain ultimate responsibility for breach notification and response regardless of whether a breach originates with Digital Saints Solutions or a Subcontractor.

12. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and other California privacy laws. For information specific to California residents, please contact us at the address provided in Section 15.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated Policy on our website with a revised "Last Updated" date. Material changes will be communicated through prominent notice on our website or direct communication to clients. Your continued use of our Services after changes become effective constitutes acceptance of the updated Policy.

14. INTERNATIONAL DATA TRANSFERS

Our operations are primarily based in the United States. If you access our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers and databases are located. By using our Services, you consent to such transfers. We take appropriate steps to ensure that personal information receives an adequate level of protection in the jurisdictions in which we process it.

15. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Digital Saints Solutions

Attn: Privacy Officer

[Street Address]

[City, State ZIP Code]

Email: privacy@digitalsaintssolutions.com

Phone: [Your Phone Number]

For general inquiries: info@digitalsaintssolutions.com

We are committed to working with you to obtain a fair resolution of any privacy concerns. You also have the right to lodge a complaint with applicable data protection authorities regarding our processing of your personal information.

Acknowledgment: By engaging our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy, including our use of qualified Subcontractors as described herein.